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  • If I have a question on any topic?
    You can contact us by email at contact@ciro-store.com and we will get back to you by the next business day. By phone, you can send a WhatsApp message to the number 052-8854548. We would be happy to hear from you on any subject, at any time.
  • What payment methods do you have?
    You can pay on the site with all credit cards, PayPal, Paybox, and Bit.
  • Is there a warranty on the product?
    Every cutting board that comes off the Chiro production line is subject to the most strict quality control, Far above the accepted standard, therefore, there is a lifetime warranty on all Chiro cutting boards. The responsibility is for the board in its original form, for a break or a crack in the wood. No warranty will be given if the board has been externally modified such as engraving or any other change Which was done outside Chiro's workshop.
  • Are there different sizes for the cutting boards?
    No, all Chiro cutting boards are made in one size: Thickness 3 cm - width 30 cm - length 45 cm.
  • How much does the board weigh?
    The average weight of the cutting boards varies between 2 and 3 kilos.
  • Can a dedication be engraved on the board?
    The cutting board comes with an original Chiro laser stamp on the bottom. In order to maintain the unique image of the brand, There is no possibility of engraving a dedication, or any other name on the board. Any other engraving on the board except the Chiro logo, will cause loss of warranty.
  • Can I collect the board?
    Certainly, the board can be collected from the workshop address, At 32 Habnai St., the industry area, Holon. It is important to click on this option when paying on the website. Also, it is important to coordinate in advance an arrival time for collection using one of the contact methods on the website.
  • How long after purchase will my board be ready?
    Since all Chiro cutting boards are meticulously handcrafted The delivery time for delivery is up to 14 business days but no later than that.
  • What shipping options do you have and how much does it cost?
    Shipping within the borders of Israel is NIS 50. For purchases over NIS 500, shipping is free. Shipping is done by Yahav Logistics
  • How long will it take for the shipment to arrive?
    In central settlements, the first delivery attempt will be made by a courier within 2 business days, not including the collection day. In isolated settlements, the item will be delivered according to the distribution procedure in the settlement within 4 business days.
  • Do you ship abroad?"
    Yes, we ship to every country in the world with which Israel has trade relations. The shipping cost is NIS 200 anywhere in the world. Delivery times vary from country to country, so you should track the delivery on the Balder website With the tracking number that you will receive on the day the package is shipped.
  • Can I renew the board?
    Definitely yes and at no cost at any time during the first 24 months from the date of purchase. You can arrange in advance through the website to bring your board to Chiro's workshop, where they will renew it for you. The board will be polished again and lubricated with antibacterial oil. The service is provided on the spot and without delay, except in cases of congestion on the production line, In that case you can leave the board and pick it up the next day.
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